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Actions - Compliance References
Corrective and preventive action
Corrective and preventive action is a key issue in many compliance standards and guides. The following are examples:
QUALITY
Quality management principle 6 - Continual improvement
Quality management standard ISO 9001:2008 Clauses 8.3 - CONTROL OF NONCONFORMING PRODUCT, and 8.5.2 - CORRECTIVE ACTION / 8.5.3 - PREVENTIVE ACTION.
OCCUPATIONAL HEALTH AND SAFETY
International Occupational Health and Safety management standard OHSAS 18001:2007 clause 4.5.3 - INCIDENT
INVESTIGATION, NONCONFORMITY, CORRECTIVE ACTION AND PREVENTIVE ACTION.
Australian / New Zealand OHSMS standard AS/NZS 4801:2001 clause 4.5.2 - INCIDENT INVESTIGATION, CORRECTIVE AND PREVENTIVE ACTION.
ENVIRONMENT
Environmental management standard ISO 14001:2004 clause 4.5.3 - NONCONFORMANCE, CORRECTIVE AND PREVENTIVE ACTION.
FOOD SAFETY
"HACCP system and guidelines for its application" - Codex Alimentarius Commission 1996. A particularly relevant principle is No.5 - ESTABLISH CORRECTIVE ACTION PLANS.
ANZFA Food standards code 3.2.1 Division 2/5/d (CORRECTIVE ACTION).
ISO 22000:2005 Clauses 7.10 - CONTROL OF NONCONFORMITY and 8.5.1 - CONTINUAL IMPROVEMENT.
INFORMATION SECURITY
The Actions module may be used to plan and record actions relating to many of the
10 sections in the Information Security standard ISO 17799.
ISO 27001:2005 Clause 8 ISMS IMPROVEMENT.
AUTOMOTIVE QUALITY
ISO/TS 16949:2002 - Clauses 8.3 - CONTROL OF NONCONFORMING PRODUCT, and 8.5.2 - CORRECTIVE ACTION / 8.5.3 - PREVENTIVE ACTION.
You might also use this module to record issues, plan and track actions aimed in many other compliance and business management contexts.
The Quality Manager, Safety Manager, and Enviro Manager toolkits include discussions on the requirements of relevant national / international standards, and sample procedures.











